Gopher Support

Solution: First download and install the QBFC installer by clicking here.

Then open Quickbooks (and your company) and run Gopher at the same time. In Gopher, go to File > Quickbooks Link > Synchronize with Quickbooks.

First you need to export your customers from Gopher to Quickbooks. Go to the QB Customer tab and click "Export customers to QB". This needs to be done before each time you export payments or invoices, if you've added new customers to Gopher since the last Sync.

Then you can export payments within a date range by going to the QB Payment tab, setting the date range, and clicking "Export payments".

To export invoices, you first need to make sure your tax codes and tax regions are synchronized (this only has to be done once). Go to the "Tax Codes" tab and click "Search/Add 'TAX' and 'NON' sales tax codes". Then go to the Tax Region tab and click "Update Tax Regions". Finally, go to the QB Pay Terms tab and click "Update Terms".

Now you can export invoices by going to the QB Invoice tab, specifying the date range and clicking "Export Invoices". Be careful that you don't export the same or overlapping date ranges as this will result in duplicate invoices in Gopher.

It's always a good idea to back-up your Quickbooks and Gopher databases before synchronizing, at least initially, in case an error occurs.

If Gopher encounters a validation problem with your data, it will show the results on the bottom part of the Sync screen. This will usually occur if a customer exists in Gopher but not in Quickbooks (in which case you need to go to the QB Customer tab and click Export Customers to QB).